Backup Exec errors 0xEBAB0005 EC8F17B7 E7D10046 and E7D1001F VSS Shadow Copy to external media

Question/Problem:

Hi!

I have installed Symantec Backup Exec 7.0.1 on a windows 2003 server, with Sp2 and am trying to back up to external media. (in this case, over LAN). Most of the time I try this, I get the error below, backup up to a local harddisk works fine though, and copying this also gives no problems.

20% of the time it does come through, and the backup is made without any errors....

I have verified that the server can write to the external media, and am using username and password directly, instead of mapping the drive.

error description:

Fout EC8F17B7: Kan geen herstelpunten maken voor de taak: Stationsbackup van  (C:\\). Fout E7D1001F: Er kan niet naar het bestand worden geschreven. Fout EBAB03F1: De opgegeven netwerknaam is niet langer beschikbaar. Fout E7D10046: Kan de bestandsgrootte niet instellen. Fout EBAB03F1: De opgegeven netwerknaam is niet langer beschikbaar.
Details...: 0xEBAB0005
Bron: Backup Exec System Recovery

The answer/solution:

This is an issue with the Microsoft Volume Shadow Copy Service, both VSS services need to be set on \'automatic\'. On our premisis this sometimes still did not solve the problem. Therefore we created a batch script that starts both essential services before the backup is made. In backup exec you can specify files to be run before the backup starts. Our batch script contains the following lines to start the Volume Shadow Copy and the Microsoft Software Shadow Copy Provider services:

@echo off
net start swprv
net start vss

Running above batch script will make sure the services are started and a good backup is created.

added by Jos on: 25-06-2008

keywords: Shadow Copy, Windows 2003, Backup Exec,